Skip to content Transport for London

Visitor tickets help centre

Welcome to the Visitor Tickets help center. Please use the tabs below to find the relevant information.

Contact us

If you are having payment problems please email tfl.world@visitbritainshop.com

If you have ordered a Travelcard or Visitor Oyster card from this shop and you wish to know more about your order, please contact

Email: tfl.world@visitbritainshop.com

Postal Address
VisitBritain
Sanctuary House
20 Great Smith Street
London
SW1P 3BT

If you have ordered merchandise from the shop and you wish to know more about your order please contact

Email: shop@tfl.gov.uk

Postal Address for enquiries and returns
TfL Online Shop Customer Services
c/o Internova UK Ltd
Provident Works
Newdigate Street
Nottingham
NG7 4FD

 

Affiliate Partners

If you wish to be considered to become an affiliate of the TfL Visitor Shop please contact lara.callegari@visitbritain.org with details of your web site.

 

Bulk Orders

If you need to place an order for more than 100 Visitor Oyster Cards, please contact lara.callegari@visitbritain.org.

Shopping basket

Items: 0 Total: £0.00

Checkout

Ready to buy?