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Visitor tickets help centre

Welcome to the Visitor Tickets help centre. Please use the tabs below to find the relevant information.

Which ticket do I need?

Oyster cardVisitor Oyster cards are plastic smartcards you can use instead of paper tickets. Put on pay as you go credit which you use when you travel. It is the cheapest way to pay for single journeys on bus, Tube, tram, DLR, London Overground and most National Rail services in London.

TravelcardTravelcards let you travel as often as you like on bus, Tube, tram, DLR, London Overground and National Rail services within the London travel zones. They are valid for either one or 7 days and are issued as paper tickets from the Visitor Shop.

Where can I use it?

Visitor Oyster card Travelcard
Tube, DLR and London Overground - yes Tube, DLR and London Overground - yes
Bus - yes Bus - yes
(Any service within Greater London regardless of the
zone(s) the Travelcard covers)
Trams - yes Trams - yes
(If your Travelcard includes Zone 3, 4, 5 or 6.)

National Rail services in London - yes
(Excluding Heathrow Connect services between Hayes & Harlington and Heathrow, on Heathrow Express and on Southeastern High speed services between St Pancras International and Stratford International)

National Rail services in London - yes
(Excluding Heathrow Connect services between Hayes & Harlington and Heathrow, on Heathrow Express and on Southeastern High speed services between St Pancras International and Stratford International)

Riverboat - yes
Get 10 per cent off single tickets on Thames Clippers services.

Use your pay as you go credit to buy a paper ticket.

Scheduled Riverboat services at 1/3 off - yes
(Show your Travelcard at the time of travel)

When can I use it?

Visitor Oyster card Travelcard
At any time - you are automatically charged a Peak or Off-peak fare.
  • Peak pay as you go fares apply from 06:30 to 09:30 and from 16:00 to 19:00 Monday to Friday
  • Off-Peak pay as you go fares apply at all other times
You have two options for Day Travelcard:
  • Anytime - Can be used all day on the day of validity and for any journey that starts before 04:30 the following day.
  • Off-Peak - Can be used from 09:30 Mondays to Fridays, all day Saturdays, Sundays and public holidays, on the day of validity and for any journey that starts before 04:30 on the following day.
  • 7-Day Travelcards are available in Anytime option only.

Who can use it?

Visitor Oyster card Travelcard
Adults - yes Adults - yes
(Accompanied under 11's travel free on Tube, DLR and London Overground services.)
More about travelling with children
Children - yes
(Accompanied under 11's travel free on Tube, DLR and London Overground services.)
More about travelling with children

How much does it cost?

Visitor Oyster card Travelcard

Sample single Tube journey prices

2014

  • Zones 1 to 2 – Oyster £2.80 peak, £2.20 off-peak, Cash fare £4.70
  • Zones 1 to 6 - Oyster £5.00 peak, £3.00 off-peak, Cash fare £5.70
Multiple journeys within the same zone(s) are capped at the equivalent Day Travelcard rate.

You can top up your Oyster card at Tube stations, at over 3,700 Oyster Ticket Stops throughout London and at London Travel Information Centres
 Sample journey prices.
 
2014
 
  • Zones 1 - 6 child Day off-peak Travelcard: £3.60
  • Zones 1 - 6 adult 7 Day Travelcard: £57.20
  • Zones 1 - 6 child 7 Day Travelcard: £28.60
More about travel zones

Who should buy it?

Visitor Oyster card Travelcard
Usually the best choice if:
  • You're making many journeys in a small area
  • You're only making a few journeys or not travelling every day in London
  • You're travelling to Zones 7, 8 or 9
More about travelling with children
Usually the best choice for:
  • Under-16s unless they get an Oyster photocard.
More about travelling with children
 

 

Travelling to and from Heathrow?

The Piccadilly line connects all Heathrow terminals including Terminal 5, with frequent services to central London between 05:00 and 23:40 (Heathrow Terminal 4 station closes at 23:35 Monday to Saturday, and 23:15 on Sunday). Visitor Oyster cards and zone 1-6 Travelcards are valid for this journey. The cheapest way to Heathrow is on the Piccadilly line using the Visitor Oyster card or a Travelcard but the fastest route is the Heathrow Express. Visitor Oyster cards and Travelcards are not valid on Heathrow Express services.

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