Please be advised that our Customer Service Team will be unavailable on 2nd May. We will respond to email enquiries upon our return to the office on 3rd May.
The TfL Visitor Shop is managed by VisitBritain on TfL’s behalf.
Please carefully consult our help section and the useful links below before contacting us. Our online shop team are only able to help with queries relating specifically to the shop itself, such as:
Order amendments or cancellations, address amendments, missing order confirmations, payment problems, order tracking issues, incorrect order issues or my order has not yet arrived.
(Please complete the form below to get in touch with the online shop team) -
General transport information -
You can also contact TfL in the following ways:
Please complete the form below to get in touch with the online shop team -