Cookies Policy
Use of cookies
A cookie is a small text file that is placed onto your computer (or other electronic devices) when you access our website. We use cookies and other online tracking devices such as event tags, action tags, Local Shared Objects (‘Flash cookies’) on this website to:
- keep track of the items stored in your shopping basket and take you through the checkout process;
- recognize you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
- obtain information about your preferences, online movements, and use of the internet;
- carry out research and statistical analysis to help improve our content, products, and services and to help us better understand our visitor and/or customer requirements and interests;
- target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests, and make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic devices such as your IP address, your browser, and/or other internet log information, this will not usually identify you personally. In certain circumstances, we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods or services from us.
In most cases, we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).
Consent (notification on home page)
There is a notice on our home page that describes how we use cookies and which also provides a link to our website privacy policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this website cookie policy and our website privacy policy.
Third-party cookies
We work with third-party suppliers who may also set cookies on our website, for example, Facebook, Twitter, YouTube, Hotjar, VWO, ShareThis, and Adobe Flashplayer which we use to display video content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
Description of cookies
The table below provides more information about the cookies we use and why:
| Cookie name | Owner | Description | Expiry |
|---|---|---|---|
| _uetsid | Bing | This cookie is used by Bing to gather anonymous information on how visitors are using our website | Expiry +24H |
| _uetvid | Bing | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | Expiry +16days |
| MUID | Bing | These third-party cookies allow us to identify which of our advertisements you have clicked on. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable | Expiry +1year |
| _gid | Google analytics | This cookie collects information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to our website, where our visitors to our website have come from and the pages they have visited. The information obtained does not identify anyone. | Expiry +24Hours |
| _ga | Google analytics | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | Expiry +2Years |
| _hjIncludedInPageviewSample | Hotjar | Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information. | Expiry Approx. 3Min |
| _hjTLDTest | Hotjar | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | Duration of Session |
| _hjid | Hotjar | Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Expiry +1 Year |
| _hjAbsoluteSessionInProgress | Hotjar | his cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | Expiry +30mins |
| _vwo_uuid | Visual Website Optimiser | These cookies collect information about how visitors interact with the pages on the website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form. The information obtained does not identify anyone. | Expiry +2hours |
| _vwo_uuid_v2 | Visual Website Optimiser | These cookies collect information about how visitors interact with the pages on the website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form. The information obtained does not identify anyone. | Expiry +2hours |
| _fbp | When the Facebook pixel is installed on a website, and the pixel uses first-party cookies, the pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist. | Expiry +1day | |
| ASP.NET_SessionId | ASP.NET | is a cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests. | Duration of Session |
| .ASPXAUTH | ASP.NET | The ASPXAUTH cookie is used to determine if a user is authenticated. | Duration of Session |
| gdprPerformance | Visit Britain Site | The cookie stores user preferences for permance related cookies as per GDPR requirements | Expiry +1Year |
| SESSION_CHECK | Visit Britain Site | The cookie is used to store the aspnet session Id on session start it is the subsequently used when adding products to a basket to validate that the person making is is legiimate and not a cross site request forgery | Expiry 24h |
| gdprFunctional | Visit Britain Site | The cookie stores user preference for Functional cookies as GDPR requirements | Expiry 1year |
| 1f4e8439-c113-4e81-b2d4-a22800c43603_Cart | Visit Britain Insite | Insite card cookie. This cookie is used by Insite to track the current cart (Customer Order) of the user | Expiry +48h |
| SC_ANALYTICS_GLOBAL_COOKIE | Sitecore | This cookie stores details of recently viewed online shop products and is stored for. | Expiry 1 year |
| SC_ANALYTICS_GLOBAL_COOKIE | Sitecore | This cookie is used to identify how visitors use the site. This information is used to compile reports and to help improve the site. The data is collected in an anonymous form. | Duration of session |
