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Customer Service Closure: Our Customer Service Team will be available on 23rd and 24th December 2024. We will be closed on 25th and 26th December, and 1st January 2025. Normal service will resume on 2nd January 2025

Delivery before Christmas: For a guaranteed delivery before Christmas, and to avoid disappointment, please order by the following dates:Tracked via Evri:  Wednesday 18th December

Visitor Centres

Transport for London Visitor Centres

Transport for London Visitor Centres are an invaluable resource for anyone navigating the city. These centres offer visitors help understand the best transport tickets options for their needs of travelling, whether it’s Oyster cards, contactless payments, or Travelcards. Knowledgeable staff provide guidance on getting around London, ensuring travelers can easily navigate the extensive public transport network including buses, the Underground, and river services.

In addition to local travel advice, TfL Visitor Centres assist with booking rail tickets for journeys beyond the city and offer crucial information on transfers to and from London’s airports. They are also equipped to address accessibility concerns, offering detailed information on accessible routes and services within the TfL network. Overall, these centres are a one-stop shop for all travel-related inquiries, ensuring visitors have a smooth and enjoyable experience in London.

Find out more about:

Visitor Centres Opening Times

Heathrow (Heathrow Terminal 2 & 3 Tube station)

DayTime
Monday09:00 - 16:30
Tuesday09:00 - 16:30
Wednesday09:00 - 16:30
Thursday09:00 - 16:30
Friday09:00 - 16:30
Saturday09:00 - 16:30
SundayClosed

King’s Cross & St Pancras International (Kings Cross & St Pancras Tube Station)

DayTime
Monday09:00 - 16:30
Tuesday09:00 - 16:30
Wednesday09:00 - 16:30
Thursday09:00 - 16:30
Friday09:00 - 16:30
Saturday09:00 - 16:30
Sunday09:00 - 16:30

Liverpool Street (Liverpool Street Tube Station)

DayTime
Monday09:00 - 16:30
Tuesday09:00 - 16:30
Wednesday09:00 - 16:30
Thursday09:00 - 16:30
Friday09:00 - 16:30
Saturday09:00 - 16:30
SundayClosed

Piccadilly Circus (Piccadilly Circus Tube Station)

DayTime
MondayClosed
TuesdayClosed
WednesdayClosed
Thursday09:00 - 16:30
Friday09:00 - 16:30
Saturday09:00 - 16:30
SundayClosed

Victoria (opposite platform 8 at Victoria Rail Station)

DayTime
Monday09:00 - 16:30
Tuesday09:00 - 16:30
Wednesday09:00 - 16:30
Thursday09:00 - 16:30
Friday09:00 - 16:30
Saturday09:00 - 16:30
SundayClosed