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Customer Service Closure: Our Customer Service Team will be available on 23rd and 24th December 2024. We will be closed on 25th and 26th December, and 1st January 2025. Normal service will resume on 2nd January 2025

Delivery before Christmas: For a guaranteed delivery before Christmas, and to avoid disappointment, please order by the following dates:Tracked via Evri:  Wednesday 18th December

COVID-19 - Coronavirus

COVID-19 - Coronavirus

Covid-19 Coronavirus Information

In light of the current situation, we understand that you may be concerned about your purchase(s) with us. Naturally, we are taking all requests to cancel very seriously under these unprecedented circumstances and we will always try to help and find a solution for our customers.

Please refer to the FAQs below for current information concerning Travelcard / Visitor Oyster card purchases.

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