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FAQs

How do I use a Visitor Oyster card?

To use your Visitor Oyster card, just touch the card on the yellow card reader. To pay the correct fare, you must always touch in at the start and out at the end of every journey. If you don't touch in and out on a yellow card reader, you might be charged a maximum fare. When travelling on a bus or tram you only need to touch in at the start of your journey. Visitor Oyster cards are valid across all travel zones in London and automatically calculate the best value fare for all the journeys.

How much credit do I need on my Visitor Oyster card?

The credit to pick relates directly to different facts: which zones are you travelling around, how many days are you staying in London and how many times a day you will use public transport. Let us give you a clue... Here for 3-4 days? Get a £30 card. You can always add more credit at a Tube station, ticket machine, or Oyster ticket stop if you run out.

How long will it take to deliver my order?

All orders of Travelcards and Visitor Oyster cards are dispatched within 24 hours of being placed, Monday to Friday. Our fulfillment warehouse is closed at the weekends. Any order placed after 08:30 (GMT) on a Friday will be dispatched the following Monday (excluding public holidays). The expected delivery times vary depending on country and delivery method, the options are shown in your shopping basket.

I have just placed my order but I have given the wrong delivery address. Can I change it?

Please contact us immediately and we will cancel your order if it has not yet been dispatched from our warehouse. You can then place a new order for the correct products.

I have just placed my order but I have ordered the wrong tickets. What should I do?

Please contact us immediately and we will cancel your order if it has not yet been dispatched from our warehouse. You can then place a new order for the correct products.

My London Travelcard has arrived but is stamped with the wrong date. What should I do?

Please contact us immediately quoting your order reference number.

Delivery information

  • Will I receive a Travelcard or Visitor Oyster card or will it be a voucher for exchange upon arrival?

    You will be sent the actual product, not a voucher. So you’ll be able to start using public transport as soon as you arrive in London.

  • How are orders delivered?

    Travelcards and Visitor Oyster cards are posted by express delivery or regular mail from our warehouse in Hampshire, England.

  • How long will it take to deliver my order?

    All orders of Travelcards and Visitor Oyster cards are dispatched within 24 hours of being placed, Monday to Friday. Our fulfillment warehouse is closed at the weekends. Any order placed after 09:00 (GMT) on a Friday will be dispatched the following Monday (excluding public holidays). The expected delivery times vary depending on the country and delivery method. Get a same-day dispatch when placing your order before 09:00.

     

    Standard Delivery

    Express Delivery

    Delivery Countries

    Estimated
    Delivery times

    Estimated
    Delivery times

    Albania

    8 - 10 days

    5 - 7 days

    Andorra

    12 - 14 days

    5 - 7 days

    Argentina

    15 - 20 days

    5 - 7 days

    Australia

    15 - 20 days

    7 - 9 days

    Austria

    8 - 10 days

    5 - 7 days

    Bahrain

    5 - 7 days

    Belgium

    8 - 10 days

    5 - 7 days

    Brazil

    15 - 20 days

    5 - 7 days

    British Virgin Islands

    5 - 7 days

    Bulgaria

    5 - 7 days

    Canada

    15 - 20 days

    5 - 7 days

    China

    15 - 20 days

    7 - 9 days

    Croatia

    8 - 10 days

    5 - 7 days

    Cyprus

    8 - 10 days

    5 - 7 days

    Czechia

    8 - 10 days

    5 - 7 days

    Denmark

    8 - 10 days

    5 - 7 days

    Egypt

    15 - 20 days

    5 - 7 days

    Estonia

    8 - 10 days

    5 - 7 days

    Finland

    8 - 10 days

    5 - 7 days

    France

    8 - 10 days

    5 - 7 days

    Germany

    8 - 10 days

    5 - 7 days

    Gibraltar

    8 - 10 days

    5 - 7 days

    Greece

    8 - 10 days

    5 - 7 days

    Greenland

    12 - 14 days

    5 - 7 days

    Hong Kong SAR China

    15 - 20 days

    5 - 7 days

    Hungary

    8 - 10 days

    5 - 7 days

    Iceland

    8 - 10 days

    5 - 7 days

    India

    15 - 20 days

    6 - 8 days

    Ireland

    8 - 10 days

    5 - 7 days

    Israel

    5 - 7 days

    Italy

    8 - 10 days

    5 - 7 days

    Japan

    15 - 20 days

    5 - 7 days

    Kuwait

    15 - 20 days

    7 - 9 days

    Kyrgyzstan

    12 - 14 days

    7 - 9 days

    Latvia

    8 - 10 days

    5 - 7 days

    Lichtenstein

    8 - 10 days

    5 - 7 days

    Lithuania

    8 - 10 days

    5 - 7 days

    Luxembourg

    8 - 10 days

    5 - 7 days

    Malaysia

    15 - 20 days

    5 - 7 days

    Malta

    8 - 10 days

    5 - 7 days

    Mauritius

    5 - 7 days

    Mexico

    15 - 20 days

    5 - 7 days

    Monaco

    8 - 10 days

    5 - 7 days

    Netherlands

    8 - 10 days

    5 - 7 days

    New Zealand

    15 - 20 days

    7 - 9 days

    North Korea

    15 - 20 days

    8 - 10 days

    Norway

    8 - 10 days

    5 - 7 days

    Pakistan

    15 - 20 days

    5 - 7 days

    Poland

    8 - 10 days

    5 - 7 days

    Portugal

    8 - 10 days

    5 - 7 days

    Qatar

    15 - 20 days

    5 - 7 days

    Romania

    5 - 7 days

    San Marino

    5 - 7 days

    Singapore

    15 - 20 days

    5 - 7 days

    Slovakia

    8 - 10 days

    5 - 7 days

    Slovenia

    8 - 10 days

    5 - 7 days

    South Africa

    5 - 7 days

    South Korea

    15 - 20 days

    6 - 8 days

    Spain

    8 - 10 days

    5 - 7 days

    Sweden

    8 - 10 days

    5 - 7 days

    Switzerland

    10 - 12 days

    5 - 7 days

    Taiwan

    15 - 20 days

    5 - 7 days

    Thailand

    15 - 20 days

    5 - 7 days

    Turkey

    8 - 10 days

    5 - 7 days

    UAE

    5 - 7 days

    United Kingdom

    5 - 7 days

    3 - 4 days

    USA

    15 - 20 days

    5 - 7 days

    US Virgin Islands

    6 - 8 days

    Vatican City

    8 - 10 days

    5 - 7 days

    Vietnam

    6 - 8 days

    *Deliveries to Bahrain, Bulgaria, British and US Virgin Islands, Israel, Mauritius, Romania, San Marino, South Africa, UAE and Vietnam are via DHL Express only.

    **Deliveries to PO Boxes are unfortunately not possible.

  • How do I track my express order?

    To track your order you need the tracking code number, which will appear in your account area within one working day.

    How to track your standard delivery order:

    Login to your account (if you registered with us when placing your order). 
    You will see a list of any orders you have placed and their status: Processing / Complete / Closed.
    When the order status is ‘Processing’, the warehouse has not shipped your order yet.
    Once the order is shipped the status will change to ‘Complete’ and you should receive a second email notifying the shipment. Note that a Standard Delivery method is not a tracked service.
    If the status is ‘Closed’, do contact our team as this might be related to a refun

    • Login to your account  (if you registered with us when placing your order).
    • You will see a list of any orders you have placed and their status: Processing / Complete / Closed.
    • When the order status is ‘Processing’, the warehouse has not shipped your order yet.
    • Once the order is shipped the status will change to ‘Complete’ and you should receive a second email notifying the shipment. Note that a Standard Delivery method is not a tracked service.
    • If the status is ‘Closed’, do contact our team as this might be related to an order cancellation or a automated refund.

    Orders to UK addresses are shipped using DPD.

    • Enter your tracking number into the ‘Receiving a parcel?› field and click ‘Track’

    Orders to addresses in India, Kuwait, Malaysia, Mexico, Saudi Arabia, Singapore, South Africa, Thailand, Taiwan, North Korea, UAE, Israel and Brazil are shipped using Royal Mail.

    • Enter your tracking number and click ‹Track item’

    Orders to addresses in all other countries are shipped using DHL Express

    • Enter your tracking number in the ‘Tracking Number’ field and click ‹Track’
  • I have not received my order. What should I do?

    If you have ordered a Travelcard or Visitor Oyster card from this shop and you wish to know more about your order, please contact us.

  • Can I have my order delivered to my hotel or an address in the UK?

    Yes, but please be sure that when you place an order on our website you fill in the correct billing address and then select the new shipping address that you would like your order to be sent to.

    If you wish to have your items sent to your hotel, please be sure to inform a member of staff at reception that you are expecting a delivery.

  • What else will I receive with my order?

    Your order will arrive in an envelope and will include a receipt bearing a unique reference number and details of the items ordered.

  • I have just placed my order but I have ordered the wrong tickets. What should I do?

    Please contact us immediately and we will cancel your order if it has not yet been dispatched from our warehouse. You can then place a new order for the correct products.

  • I have just placed my order but I have given the wrong delivery address. Can I change it?

    It is crucial that you contact us as soon as you realise that you have made a mistake. If you don’t inform us immediately, it is likely that your order will be delivered to the wrong address.

  • My London Travelcard has arrived but is stamped with the wrong date. What should I do?

    Please contact us immediately quoting your order reference number.


Visitor Oyster Card

  • What is the Visitor Oyster Card?

    Visitor Oyster cards are plastic smartcards you can use instead of paper tickets. You top up the card with pay as you go credit which you use when you travel. It is the cheapest way to pay for single journeys on bus, Tube, tram, DLR, London Overground, Elizabeth Line, most National Rail services in London, IFS Cloud Cable Car and Thames Clippers River Bus services. You can also use the travel credit on your Visitor Oyster card to buy a ticket for Thames River Services and Circular Cruise Westminster at their ticket offices.

    Visitor Oyster cards can be reused and never expire. If you run out of pay as you go credit, simply top up your credit at a Tube station ticket machine, Oyster Ticket Stop or Visitor Centre to use your card again.

    Visit the Visitor Oyster Card product page

  • How do I use a Visitor Oyster card?

    To use your Visitor Oyster card, just touch the card on the yellow card reader.

    • To pay the correct fare, you must always touch in at the start and out at the end of every journey you make on Tube, London Overground, DLR, Elizabeth Line, IFS Cloud Cable Car and National Rail services. If you don’t touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted.
    • When travelling on a bus or tram you only need to touch in at the start of your journey. 
    • On the Thames Clippers River Bus services, touch in your Visitor Oyster card on the yellow card reader when asked to do so by a member of the staff and to touch out again at the end of your journey.

    Visitor Oyster cards are valid across all travel zones in London and automatically calculate the best value fare for all the journeys you make in a single day as long as you have touched in and out. Please note that pay as you go journeys made on IFS Cloud Cable Car and MBNA Thames Clippers River Bus services do not count towards daily capping.

  • How much credit do I need on my Visitor Oyster card?

    Sample Oyster card fares for 2021

    • Zones 1 to 2 Tube journey: £3.20 peak, £2.60 off-peak 
    • Zones 1 to 6 Tube journey: £5.50 peak, £3.50 off-peak 
    • Single bus journey: £1.65 
    • Unlimited journeys in one day in Zones 1 and 2 £7.70

    Not sure how much credit to buy?

    Here for 3-4 days? Get a £30 card. You can always add more credit at a Tube station, ticket machine, or Oyster ticket stop if you run out.

  • Who can use a Visitor Oyster card?

    Visitor Oyster cards are available for adults.

    Children aged 11 to 15 can also use a Visitor Oyster card and benefit of the Young Visitor discount – this can be added by a member of the staff at most Tube stations in London and offer children 11 to 15 years old half adult pay as you go rate for up to 14 days.

    Children under the age of 11 years to travel for free on Tube, DLR, Elizabeth Line and London Overground services when accompanied by a fare-paying adult. Find out more about traveling with children

  • More questions about Visitor Oyster Cards?

  • Can I get a refund of any unused credit at the end of my trip to the UK?

    There are three ways for you to obtain a refund on a Visitor Oyster card:

    Refunds at Tube station ticket machines

    • You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines.
    • Touch your card on the yellow card reader on the ticket machine, select ‹Oyster refund› and follow the on-screen instructions (available in different languages). You’ll be shown the amount of the refund due, which will be paid back in cash dispensed from the ticket machine.
    • Your Visitor Oyster Card will be  cancelled. This means that you won’t be able to use it for future travel. You can still use the card to take advantage of the special offers and discounts available with the card.

    Refunds at Visitor Centres

    You can take your Visitor Oyster card to all London Visitor Centres except Gatwick, to get a refund on any remaining credit. This will be paid in cash or refunded to your debit/credit card. Your Visitor Oyster Card will be returned to you, but cancelled. This means that you won’t be able to use it for future travel. You can still use the card to take advantage of the special offers and discounts available with the card.

    Refunds by post

    To get a refund by post, you can send your Visitor Oyster card with a letter explaining why you’re returning it to:

    TfL Customer Services
    14 Pier Walk


































    4th Floor
    London SE10 0ES

     

    If you provide a phone number or email address, Tfl will contact you to arrange a bank transfer, otherwise your credit will be refunded by cheque in GBP. Your card will not be returned to you.


Travelcard

  • What is a Travelcard?

    Travelcards are paper tickets you can buy for different time periods and travel zones. With a Travelcard, you can travel as much as you like, as often as you like on bus, Tube, tram, DLR, London Overground, Elizabeth Line and most National Rail services in London in the zones you have paid for. 

    You can get adult and child-rate Travelcards - photo ID is not required. They are issued as paper tickets from the Visitor Shop.

    You can buy these Travelcards from the Visitor shop:

    Anytime Day Travelcard - these can be used for the whole day (using the date printed on the ticket) and for any journey starting before 04:30 the following day

    Off Peak Day Travelcard - these can be used from 09:30 Monday to Friday, anytime on weekends and public holidays (using the date printed on the ticket) and for journeys starting before 04:30 the following day.



    Group Day Travelcard - these can be used to travel as much as you like from 09:30 Monday to Friday and anytime on weekends and public holidays (using the date printed on the ticket), as part of a group of 10 people or more travelling together at all times. Find out more.

    If the Travelcard you need is not available, you can buy a Travelcard when you get to London.

  • Travelcards on Visitor Oyster cards?

    You can’t put a Travelcard on a Visitor Oyster card.

  • More questions about the London Day Travelcard?

    Visit the London Travelcard product page.


Travelling with children

  • Travelling with Children

    Under-18s are eligible for free and/or discounted rates of travel. There are different schemes for different age ranges.

    Under 11 years

    Children aged under 11 can travel free on buses and trams at any time. Children under 11 also travel free on Tube, DLR and London Overground, Elizabeth Line and some National Rail services when accompanied by an adult using a valid Visitor Oyster card or Travelcard ticket. (Up to four children per adult)

    If you’re using a Visitor Oyster card, you must touch in and touch out as normal but ask a member of staff to let your group through the side gate.

    11-15 years

    If you’re travelling with children aged 11-15, buy a Visitor Oyster card before you leave home and, when you arrive in London, you can ask a member of our staff to add a Young Visitor discount to a Visitor Oyster card at:

    • most Tube stations
    • TfL’s 8 Visitor Centres
    • Victoria National Rail station ticket office

    The Young Visitor discount gives your child half adult rate pay as you go discount for up to 14 days.

    You can also buy Day Travelcards and Group Day Travelcards (as part of a group of 10 or more people) for children aged 11 to 15.

    Over 16 years

    Children aged over 16 pay adult rate cash fares on bus, Tube, Tram, DLR, London Overground, National Rail and the IFS Cloud Cable Car. 16 to 17-year-olds can apply for a 16+ Oyster photocard to travel at half the adult pay as you go rate on bus, Tube, tram, DLR, London Overground and some National Rail services. Without one they have to pay the full adult rate fare.

    Find out more about 16+ Oyster photocards


Travel zones

  • Travel zones

    Tube, Docklands Light Railway (DLR), London Overground and National Rail services in London are divided into zones. Most services operate in zones 1-6, with Tube, London Overground and National Rail also operating in zones 7-9.

    If you use a Travelcard on any of these services, it must be valid for every zone you travel through.

    Buses do not operate in zones and any Travelcard is valid for any bus journey within Greater London regardless of the zone(s) it covers. If your Travelcard includes Zone 3, 4, 5 or 6 you can use it on trams.

    You can use a Visitor Oyster card in any zones, but your fare will vary depending on which zones you travel in. The card automatically calculates the cheapest fare for the zones you use.


Group travel

  • Group travel

    For groups of 10 or more fare-paying passengers that will travel together at all times you can buy Group Day Travelcards.

    What are Group Day Travelcards?

    Group Day Travelcards are paper tickets that provide unlimited travel after 09:30 Monday to Friday and any time on weekends and public holidays within the zones paid for on Tube, DLR, London Overground, Elizabeth Line and most National Rail services. They can also be used on all London bus services and on trams. 

    You can buy Zones 1-6 Group Day Travelcards before coming to London from the TfL Visitor Shop and they will be delivered to you. 

    Buy your Group Day Travelcards now
     

    If you don’t have time to buy your tickets online, Group Day Travelcards are also available in London from ticket machines at Tube stations or from London Overground or Elizabeth Line ticket offices and some National Rail stations that Tube and London Overground services run through.
     

    How much do Group Day Travelcards cost?

    Zones 1-6: 

    • Adult Group Day Travelcard: £9.00 each 
    • Child Group Day Travelcard: £4.50 each

      Child-rate and adult-rate tickets can be bought in combination as part of the same group, as long as the group totals 10 or more people.

      Did you know…?

      • There is no limit on the number of people that can travel as part of the same group with Group Day Travelcard tickets.
      • Passengers travelling with Group Day Travelcards must travel together in a group of at least 10 people at all times. Otherwise, each member of the group might be charged a penalty fare of up to £80. This is reduced to £40 if you pay within 21 days.
      • Group Day Travelcards can only be used after 09:30 Monday to Friday. You can use them all day at weekends and public holidays.
      • Group Day Travelcards are valid for use on the date printed on the ticket and for any journey that starts before 04:30 the following day.
      • Children under 5 can travel free if accompanied by an adult with a valid Group Day Travelcard. Children from 5 to 15 need their own Child Group Day Travelcard.

      More questions about the Group Day Travelcard?

      Visit the Group Day Travelcard product page.


    Privacy and Cookies

    • Privacy and Cookies

      This Cookies Policy relates to the use of cookies on any websites owned and/or operated by the British Tourist Authority (“BTA”, “we” or “us”), a statutory body incorporated under the Development of Tourism Act 1969 including websites made available to you under the “Visit Britain” and “VisitEngland” brands.

      Cookies and you

      When we provide online services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as “cookies”. They cannot be used to identify you personally.

      What are cookies?

      These pieces of information are used to improve online services for you through, for example:

      • Enabling a service to recognise your device so you don’t have to give the same information several times during one task 
      • Recognising that you may already have  been given a username and password so you don’t need to do it for every web page requested 
      • Measuring how many people are using services, so they can be made easier to use and to ensure there is enough capacity for a fast service   
      • Analysing anonymised data to help us understand how people interact with us so we can make them better

      Some cookies are essential for the correct working of particular services requested by you, for example, the shopping basket and checkout on our online retail shopping site(s). When you place an order with us on our online retail shopping site(s), certain cookies are required for your transaction to go through and your order to be registered. (You can read more about what type of cookies we use and where they are used here.)

      We have relationships with other suppliers and partners which are selected very carefully and constantly monitored. These suppliers and partners may set their own cookies during your visit to show you different products or services based on what you seem to be looking for.

      First party cookies (cookies set by us)

      Cookies set by “VisitBritain”/”VisitEngland’s web domains are known as ‹first-party› cookies. Some are necessary to the functionality of the sites, others provide information to us that we analyse to monitor and improve the sites. Our cookies do not store details such as your name, address, telephone number,payment information or anything else that make you personally identifiable to us. Typically, the cookies set by us generate a random, unique number to store information about a user The cookies are simply used to record the areas of  a site that you visit and for how long. This helps us to monitor the usability of our website and to improve its quality. If you would like to block, restrict or delete cookies from our sites, you can use your browser to do so. Each browser is different, so you may need to refer to the ‹Help› section of your browser to find out how to alter your cookie preferences. To find out where we are using cookies, click here

      How to manage cookies

      If you want to disable cookies in your browser, you can set your browser accordingly, using its menu bar. You should be aware that, if cookies aren’t enabled on your computer, we are unable to personalise and improve our service to you.
      You can find out more about opting out of cookies and safeguarding your online experience by visiting the Network Advertising Initiative website (please note that we are not responsible for the content of external websites).
      To find out how to enable/disable cookies, please click here.

      Third-party cookies

      When you visit our websites you may notice some cookies that are not related to us. When you visit one of our pages containing embedded content, such as a video hosted on YouTube, you may be sent cookies from these third party websites. We have no control over the setting of these cookies set by third parties. If cookies concern you, it’s best to check the third-party websites for more information about their cookies and how to manage them.

    • Where are we using cookies?

      We are using cookies for the following purposes:

      1. Language Preference: We store the language selected by the user when they visit our home page. This means that when the user visits the site again, we can display the preferred site in the correct language and currency. This information is stored for 364 days. If the user does not visit our home page, the site they view is determined by geo-targeting. 

      2. Recent Pages or Items viewed: This cookie stores details of recently viewed pages or products viewed and is stored for 370 days. (Retail shop only)

      3. ASP.Net Session Id: This contains shopping cart and session data and is stored for the duration of a customer’s visit to a shop. It is essential for the correct working of the shopping basket and checkout.

      The following third-party plugins and scripts that set data in cookies are embedded in our site, meaning we are responsible if they are stored without the user’s consent.

    • Managing your cookies

      First, if you’re not sure of the type and version of web browser (for example, Safari, Opera, or Google Chrome) you use to access the Internet, find out by following these instructions:

      PCs: click on ‹Help› at the top of your browser window and select the ‹About› option
      Macs: with the browser window open, click on the Apple menu and select the ‹About› option

      How to check cookies are enabled for PCs

      Google Chrome
      1. Click on ‹Tools› at the top of your browser window and select Options.

      2. Click the ‹Under the Hood› tab, locate the ‹Privacy› section, and select the ‹Content settings› button.

      3. Now select ‹Allow local data to be set›.

      Microsoft Internet Explorer 6.0, 7.0, 8.0
      1. Click on ‹Tools› at the top of your browser window and select ‹Internet options›, then click on the ‹Privacy› tab. 

      2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.

      3. Settings above Medium will disable cookies.

      Mozilla Firefox
      1. Click on ‹Tools› at the top of your browser window and select Options. 

      2. Then select the Privacy icon.

      3. Click on Cookies, then select ‹allow sites to set cookies›.

      Safari
      1. Click on the Cog icon at the top of your browser window and select the ‹Preferences› option.

      2. Click on ‹Security›, check the option that says ‹Block third-party and advertising cookies›.

      3. Click ‹Save’

      How to check cookies are enabled for Macs

      Microsoft Internet Explorer 5.0 on OSX
      1. Click on ‹Explorer› at the top of your browser window and select ‹Preferences› options.

      2. Scroll down until you see ‹Cookies› under Receiving Files.

      3. Select the ‹Never Ask› option.

      Safari on OSX
      1. Click on ‹Safari› at the top of your browser window and select the ‹Preferences› option. 

      2. Click on ‹Security› then ‹Accept cookies›.

      3. Select the ‹Only from site you navigate to›.

      Mozilla and Netscape on OSX
      1. Click on ‹Mozilla› or ‹Netscape› at the top of your browser window and select the ‹Preferences›. option.

      2. Scroll down until you see cookies under ‹Privacy & Security›.

      3. Select ‹Enable cookies for the originating website only›.

      Opera
      1. Click on ‹Menu› at the top of your browser window and select ‹Settings›.

      2. Then select ‹Preferences›, select the ‹Advanced› tab.

      3. Then select ‹Accept cookies› option. 

      All other browsers
      Please consult your documentation or online help files.


    Trade opportunities

    • Become a Distributor for Visitor Oyster Card

      Order the Visitor Oyster card through our offline programme and take advantage of our exclusive trade commissions!

      • Purchase the Visitor Oyster card, set yourself apart from competitors and start earning revenue right now.
      • Enhance your customer offer – ensure your customers save the time upon arrival and get the best value for money for their travel across London.
      • Add value for your customers through a range of exclusive discounts available when they show their Visitor Oyster card.
      • Get competitive commission and dedicated trade account management support.

      For more information contact [email protected]

      • Please note that this opportunity is for trade partners located outside the M25-only (outside of London-only).
      • For businesses based in London that would like to be considered for an Oyster Ticket Stop agency, to issue and top up standard Oyster cards, please get in touch with [email protected] to discuss the terms and conditions and how to apply.

      Become an Affiliate of the TfL online store (Sell Online)

      You can also offer your guests the best London transport options before they arrive in the city while earning commissions on each sale generated from the TfL Online shop.

      • Absolutely free to join the scheme
      • We give you a trackable link that you publicise on your website, blog, email marketing and confirmation email
      • Competitive commission earned on any online sales that you refer to the shop
      • Ready and set up on your website once your account has been approved
      • Get your reports any time, direct log in with password provided
      • Download all the creative banners directly from the portal and start earning commissions today!

      For more information contact [email protected]

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